Make knowledge easier to find, faster
Documents, project statuses and customer knowledge are connected so that answers have a reliable source.
Aachen has research, talent, and new ideas right on its doorstep. In day-to-day operations, though, Monday morning decides: Did the enquiry arrive? Is the data complete? Does anyone know what to do next? We bring AI to exactly that point.
A model can give impressive answers. That doesn't solve a process yet. We take care of inputs, permissions, error cases, CRM assignment, and how a person can take over at any time.
Documents, project statuses and customer knowledge are connected so that answers have a reliable source.
The system recognises topic and urgency without hiding personal contact.
Mandatory information, tasks and follow-up questions end up in one place instead of in inboxes and sticky notes.
The Aachen high-tech region brings together research, industry, start-ups, and markets near the border. We build the operational side: clear responsibility, traceable data, and a solution that keeps running after the workshop.
One task, one owner, one measurable result.
Which source is correct, and which can you use?
AI, rules, interfaces and human approval.
Errors, usage and impact appear in the CRM.
Often, yes. We first check the data, permissions, error paths and interfaces. After that it is clear whether the expansion is worthwhile or a clean rebuild is cheaper.
If a documented interface exists, usually yes. For legacy systems, we first clarify which data exchange is reliably possible.
Access is restricted, sensitive data isn't passed to models unnecessarily, and technical secrets stay server-side.
Both are a good start. We'll check what can become a solid working path from it.
Discuss your Aachen project